Terms of Service

Last updated: 10.03.2026

Naba Al-Muruna for General Wholesale Trading LLC ("the Company", "we", "our") operates the website https://naba-al-muruna.com/ and provides wholesale trading, procurement, and related services to its clients.

By accessing our website or making use of our services in any capacity, you confirm that you have read, understood, and agreed to be bound by these Terms of Service ("Terms"). If you do not accept these Terms in full, you must not use the website or any of our services. These Terms apply to all visitors, registered users, customers, and any other parties who interact with the Company through the website or otherwise.

1. Definitions

For the purposes of these Terms, the following definitions apply:

• "Applicable Law" means all laws, regulations, rules, orders, and other legal requirements of any competent governmental authority that apply to the parties or to these Terms, including the laws of the Hashemite Kingdom of Jordan.
• "User" or "you" means any individual or legal entity accessing or using the website or the Services.
• "Customer" means any person or entity that has requested or engaged our Services, whether on their own behalf or as an agent of another.
• "Content" means any text, images, documents, data, or other materials submitted, uploaded, or otherwise made available through the website.
• "Services" means all trading, procurement, sourcing, and related services provided by the Company, as well as the website, its features, and any tools or functionalities made available through it.

These Terms govern all use of the website and Services. Where new features or functions are introduced, they will also be subject to these Terms unless we indicate otherwise in writing.

2. Access and Eligibility

By using our website or Services, you confirm that you are at least 18 years of age, or that you have obtained consent from a legal guardian to access the site on behalf of a minor under your care. We do not knowingly provide services to individuals under the age of 18.

We do not engage in transactions with, or provide services to, any person, company, or jurisdiction that is subject to applicable sanctions lists, including but not limited to those maintained by the relevant Jordanian authorities, OFAC, OFSI, or other internationally recognised sanction regimes.

We accept payments in the currencies displayed on our website. The Company reserves the right to determine which payment methods are accepted at any given time.

3. Acceptable Use of the Website and Services

You may use our website and Services only for lawful purposes and in accordance with these Terms. You agree not to use them:

• for any purpose that is unlawful or prohibited by these Terms or by Applicable Law;
• to solicit, encourage, or facilitate any unlawful activity;
• to infringe upon the intellectual property rights of the Company or any third party;
• to upload, transmit, or distribute any malicious code, viruses, or other harmful software;
• to collect or harvest personal data of other users without authorisation;
• to submit false, misleading, or fraudulent information;
• to engage in any conduct that harasses, intimidates, or discriminates against any individual or group;
• to interfere with or attempt to circumvent the security features of the website or any related systems;
• to reproduce, sell, or otherwise exploit any part of the website or Services without our prior written consent.

We reserve the right to suspend or permanently terminate access to the website or Services for any user who violates these Terms.

4. Trade Compliance and Accuracy of Information

You represent and warrant that all information you provide to us — including commercial invoices, packing lists, HS codes, customs declarations, and any other trade documentation — is accurate, complete, and up to date.

You are solely responsible for ensuring compliance with all applicable export and import controls, customs regulations, sanctions requirements, and other trade-related legal obligations in any jurisdiction involved in a transaction. We may decline, suspend, or cancel any service if we have reasonable grounds to believe that a transaction or shipment does not comply with Applicable Law.

5. Security

We take reasonable technical and organisational measures to protect the personal information you share with us. However, no method of electronic transmission or storage is entirely free from risk, and we cannot guarantee absolute security of data transmitted over the internet.

We do not store payment card data. Our payment processing complies with the Payment Card Industry Data Security Standards (PCI-DSS) and the requirements of the Personal Data Protection Law No. 24 of 2023 of the Hashemite Kingdom of Jordan (PDPL). You are responsible for maintaining the security of your account credentials.

6. User Submissions

If you submit any materials to us — whether through contact forms, email, or otherwise — you grant us a non-exclusive, royalty-free right to use, reproduce, and distribute such materials for the purpose of providing our Services. We are under no obligation to treat such submissions as confidential or to compensate you for them.

You are solely responsible for the content of anything you submit. Submissions must not contain unlawful, defamatory, offensive, or misleading content, or any code or material that could impair the functioning of our website or systems. We reserve the right, at our discretion, to remove any content that we consider to be in breach of these Terms or otherwise inappropriate.

7. Personal Data

The handling of personal data submitted through the website is governed by our Privacy Policy, which forms part of these Terms and is available at https://naba-al-muruna.com/. We process personal data in accordance with the Personal Data Protection Law No. 24 of 2023 of the Hashemite Kingdom of Jordan (PDPL). Where our Services involve individuals located in the European Union, we additionally observe the requirements of the General Data Protection Regulation (GDPR) to the extent applicable.

8. Website Content and Availability

The information published on our website is provided for general informational purposes only. We do not warrant that it is accurate, complete, or current at all times. You should not rely solely on the content of this website as the basis for any commercial or other decision without independently verifying the relevant information.

We reserve the right to modify or remove any content on the website at any time and without prior notice. We also reserve the right to change the pricing of our services, to modify or discontinue any feature or element of the Services, or to suspend the website temporarily or permanently — without liability to you or any third party.

9. Disclaimer of Warranties and Limitation of Liability

Our Services are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding the suitability, reliability, or fitness of the Services for any particular purpose.

To the fullest extent permitted by Applicable Law, the Company and its directors, employees, agents, contractors, and service providers shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, loss of revenue, loss of data, or business interruption, arising out of or in connection with your use of or inability to use the Services — even if we have been advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under Applicable Law.

10. Indemnification

You agree to indemnify and hold harmless the Company, its affiliates, officers, directors, employees, agents, and contractors from and against any claims, liabilities, losses, damages, costs, or expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the website or Services; (b) your breach of these Terms; or (c) your violation of any Applicable Law or the rights of a third party.

11. Force Majeure

The Company shall not be liable for any failure or delay in the performance of its obligations under these Terms where such failure or delay arises from circumstances beyond our reasonable control, including but not limited to: natural disasters, armed conflict, terrorism, government actions, embargoes, port congestion, transportation disruptions, industrial action, or interruptions to utility services or infrastructure.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Hashemite Kingdom of Jordan.

13. General Provisions

If any provision of these Terms is found to be unlawful, void, or unenforceable under Applicable Law, it will be severed from the rest of the Terms, which will continue in full force and effect. The remaining provisions will be interpreted as if the severed provision had never been included.

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and the Company regarding your use of the website and Services, and supersede all prior communications, proposals, and agreements on the same subject matter.

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

14. Changes to These Terms

We reserve the right to amend these Terms at any time. Updated Terms will be published on the website with a revised effective date. Your continued use of the website or Services after any such update constitutes your acceptance of the revised Terms. It is your responsibility to check this page periodically for changes.

15. Contact

If you have any questions about these Terms or our Services, please contact us:

Email: info@naba-al-muruna.com